This Privacy Policy explains how china-arrival.com (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website and booking services. We are committed to safeguarding your privacy and ensuring your personal information is handled securely. We may update this policy from time to time, and the latest version will always be available on this page.
Information We Collect
When you use our Website or make a booking, we may collect:
- Personal details: Name, contact information (email address, phone number).
- Booking information: Travel preferences, accommodation details, itinerary information.
- Payment details : Processed securely through third-party payment providers (we do not store full card information).
- Demographic data: Such as country or ZIP code, to improve our services.
How We Use Your Information
We use the information you provide to:
- Process and confirm your vacation bookings.
- Communicate with you about reservations, updates, or customer support.
- Personalize your experience and improve our services.
- Comply with legal or regulatory requirements.
We will never sell or lease your personal information to third parties.
Security
We are committed to protecting your data. Appropriate physical, electronic, and managerial safeguards are in place to secure the information we collect online.
Payment details are processed through secure third-party payment providers. At no point do we have direct access to your full payment card information.
Cookies
Our Website uses cookies to enhance your browsing experience. Cookies allow us to:
- Analyze website traffic and usage patterns.
- Remember your preferences for future visits.
- Improve site functionality and tailor recommendations.
Cookies do not give us access to your computer or personal files. You can choose to accept or decline cookies in your browser settings, though this may affect site functionality.
Third-Party Links
Our Website may include links to external travel suppliers (such as hotels, tours, or booking platforms). Once you leave our site, we are not responsible for the privacy practices of other websites. Please review their policies before providing personal information.
Your Rights & Controlling Your Information
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct or update inaccurate information.
- Request deletion of your personal data from our systems (except where required for legal or transactional reasons).
To exercise these rights, please contact us at china-arrival.com. We aim to respond within 24 hours.
Effective Date
This Privacy Policy is effective as of August 2025 and replaces any previous versions.